Australia Post - Melton West LPO

Reviews of Australia Post - Melton West LPO

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  Ramneet Kaur Added April 24, 2022

  ★ ★ ★ ★ ★
  Visited this place and found Ravinder singh behind the counter serving people non stop with real positive gestures.
  Went out of his way to help us out with our passport applications.From now on this would be our new Post store.
  Thank you Ravinder keep doing the great work.
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  Julie Glennon Added April 23, 2022

  ★ ☆ ☆ ☆ ☆
  Said l wanted a registered letter express post & insurance but the lady seem's to have a hearing problem & unable to understand my English & l'm Australian & just did normal post when l enclosed $200 cash inside & it took 8 days to get to my sister for Xmas.
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  Annabel Lysaght Added April 13, 2022

  ★ ★ ★ ★ ★
  I had to pick up a parcel from this store and the staff there were so utterly lovely. When I phoned and explained my situation, they offered to wait around for me to let me in if I was running a couple of minutes late past their closing. They really helped me out, were kind, knowledgeable and efficient. Thank you for your efforts!
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  Kim Yuen Added April 09, 2022

  ★ ★ ☆ ☆ ☆
  Nominated my younger sister to go and pick up my parcels as I was working a full shift and didn’t have time to go myself, lady at the refused to give her my packages even though I nominated her through the app to pick it up for me. So rude saying "even if you are her sister she has to pick it up herself”, which is ridiculous as it seems that she doesn’t even know the policies of her own company. Waste of my sisters time and waste of my time to now have to go in and pick up my parcels which could have already been done so.
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  Leo M Added April 08, 2022

  ★ ☆ ☆ ☆ ☆
  Agreeing with other reviewers about the rude asian woman at this post office. She's also overly self-important and makes you feel like she's doing you a favour.
  
  What's worse is the incompetence at this branch. The people here have actually sent a number of my parcels incorrectly by using the wrong method of shipment. Meaning, my parcels were never delivered and I've had to send them again. They literally don't know what they're doing.
  
  I've have had a much better experience at the Melton South branch.
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  Issam Alame Added May 08, 2018

  ★ ☆ ☆ ☆ ☆
  Very bad customer service and hopeless on the phone more than an hour on hold and yet no one is answering my call and yet they call it customer service what a shame

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